First case: Submit a web form - Create a contact - Create a company - Link contact and company together
After a webform submission, you are creating contact and company record - the next step would be to link these two records together. Let's take a look at the following workflow:
Webform is submitted - you create a web form and add the fields that you need to be included there.
2. Create a new record in Contacts - a new record will be created in the Contacts folder (or any folder you choose). Please do not forget to map all the fields properly:
3. Create a new record in Companies and link these two records together - make sure to tick the checkbox so the records will be linked:
Now every time the webform will be submitted, 2 new records will be created (Contact + Company) and they will be linked together:
Second case: Submit a web form - Create a contact - Link a contact to an already existing company
Let's say you have a webform that creates a contact and company, however there are cases, when a company record already exists, thus, you don't need to create a new one. The structure of the workflow will remain the same:
In order to avoid creating an already existing company, you need to create a duplicate detection rule for Companies by the field that would be relevant for you (Company name mostly). If the rule is in place, only a contact record will be created and linked to an existing company record.
Third case: Contact/Company update - Create a deal - Link the records
In this case, every time a specific value changes in the Contact/Company record a new deal is created and linked to the initial record:
Field value changes - in this case, the trigger would be stage update (from Negotiating to Won). But obviously, any other update could be used as a trigger as well:
2. Create a new deal - a new deal would be created upon the stage update. Make sure to tick the checkbox so the records will be linked:
Now let's try to update a stage for a contact of yours:
In the related records I see that a new deal was created and is already linked to a contact:
Haven’t found the answers you’re looking for? Ask our Users Community.











