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Contacts are deleted but they keep reappearing

When you delete a contact from you folder, shortly after it comes back

Updated over 2 years ago

Sometimes things just do not work with some people and you might want to remove certain contacts from your list.

NetHunt is integrated with Google Contacts, this feature allows you to easily import your contacts and allocate them into records.

Here is the reason why a contact can reappear after you delete it from NetHunt:

The system syncs with Google contacts. If you delete a contact, it notices the absence and adds it back as "new" in your Contacts folder during the daily sync.

Why?: when you connect the Contacts sync, you choose either ALL contacts or a certain label to sync with NetHunt:

The sync runs every day and if you create a new contact in Google Contacts, the sync will "see" it and create it in NetHunt. The sync will not create duplicates as it scans all the email addresses as they are unique fields. If a match is not found - a new record is created.

When you remove a record from NetHunt - you do not remove it from your Google contacts, thus, the next day this contact is considered "new" as it hasn't been found in your NetHunt Contacts. This record will reappear.

To solve this, you have 2 options:

1. Hide your Google Contacts without deleting them, so that NetHunt sync does not "catch them":

2. If you are syncing only Contacts with a specific label when you delete a record in NetHunt, move the contact to another label in your Contacts so it won't be synced:


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