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Using the wait for date helper

Lear how to introduce pauses and breaks with this helper to your workflow

Updated over 8 months ago

In many cases, you may want to follow up with customers or prospects a few days after your initial contact — but not always. For example, if you schedule virtual meetings as part of your sales or onboarding process, it’s important to send a reminder email beforehand. This is where the “Wait for date” helper becomes extremely useful.

Here’s how to set it up:

1. Select the wait for date helper in the helpers section:

2. Choose the Relevant Date Field

Next, select the field in your folder that contains the scheduled meeting date — in this case, a field named “Virtual meeting.”

Then, specify:

  • The exact time you’d like the email to be delivered.

  • Whether the reminder should be sent before or after the date in the field. For instance, to send a reminder 1 day before the meeting.

  • If desired, you can also tick the checkbox “Only continue on weekdays” to prevent emails from being sent over the weekend.

3. Alternatively, set a Custom Date

If you'd rather not use a date field from the folder, you can manually set a custom date and time for the email to be delivered.

⚠️ Note: The date and time settings in the "Wait for Date" helper will be applied according to the time zone of the automation owner.


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