NetHunt autolinks the emails to records (if the contacts are found in your database).
If you want to exclude some communication to be linked to records (e.g. the CEO never wants to have their emails with clients linked to the profiles for other users to read or you want to exclude invoices to be linked coming from a generic email address).
- Go to the workspace Settings>Workspace management
- Enter email(s) in the "Exclude emails from auto-linking and add and save the settings.
All the emails containing this address in the To/From/CC will not be linked to the records even if there are more than 1 recipient.
Note, that you can manually link the email to a record. All the replies going to the manually linked thread will be also linked to the record. All th efuture emails will remain unlinked unless you link them manually.