When you send an email using automation, there will be some numbers under the action chat. Those numbers correspond to the statistics of that particular email.

  1. The open rate

  2. Click rate (for URLs inserted in the email body)

  3. Reply rate

  4. Bounced rate

  5. Unsubscribed rate

The rates are calculated over the total number of contacts that have been sent that particular email. Thus they do not represent the overall sequence but a single email in your sequence. This information is collected and available for you in a similar way as in the email campaign.

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