How to connect Ringostat to your NetHunt workspace
Go to your Settings > Integration > Integrate with Ringostat > Manage:
With the next step you need to set up enter your Ringostat Auth-key and Project ID. To find them, go to your Ringostat project and navigate to Integrations -> Ready-to-use integrations -> NetHunt.
3. Insert the “Webhook URL” below into the “URL” field and proceed with the integration process in Ringostat:
4. Save and activate the integration in Ringostat and make a call to your Ringostat phone number. When completed, hit “Test” below:
5. After successfully completing the tests, click on “Connect” at the top of the page:
6. The next step is to match the users in NetHunt and Ringostat by specifying the employee ID and employee SIP. You can also find these data in your Ringostat personal account:
How to work with Ringostat in NetHunt CRM
To make calls, you can install the Ringostat Smart Phone extension or another program for making calls on the Internet (for example, Zoiper):
Call history
In your "Ringostat calls" section you can view all the information on the calls that have been made:
which of the employees accepted or made the call and to which number,
duration and date of the call,
call status — answered or not answered.
Your calls can also be sorted by a few metrics such as call duration, creation date, and last update date.
Creating a contact out of your call
If someone is calling you for the first time (the person is not in your CRM yet), the system will show this and provide an opportunity to create a new customer record:
In order to create a new contact, click on the NetHunt icon on the right and enter the information needed:
You can use the suggestion, or create a new record in one of your folders. After that, all calls with this contact will be available in his card on the timeline.
Listen to the call recording
You can also listen to the call recording both from the card and from the call history:
Making calls from CRM
You call also call your customers directly from the CRM. To do so, click on their phone number in the record and click Call (Ringostat):
Important: Ringostat integration is available to users of Business and Advanced subscription plans. If you're on the Basic plan, you can ask for a free 14-day trial for this integration and upgrade later if the integration works for you.
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