Workflow Settings

There are several things you can manage within Workflow settings:

Let's go through each of them in detail. In order to access Workflow settings, please click on the three dots on the top right of the screen:

Here you can define the delivery method of the workflow emails: Gmail, NetHunt SMTP or Custom SMTP (if that one is connected):

More info can be on email delivery settings can be found here.

With this setting, you can set how much time must pass between the outgoing emails in Workflows. We recommend you use higher intervals for your emails, as this should improve your email deliverability. By default, it's set to "Auto", i.e. emails will be sent immediately.

Here you can choose if you wish to track email opens and clicks within the workflow. You can also set this op on the account level and to do that please check out this article. Also, we highly recommend you set up Custom Domain Tracking for your emails, as this will also lead to better email deliverability. More info on custom domain tracking is available here.

Here you can define the working & non-working days to ensure your automatic emails land at the perfect time for the recipient. This is especially good when you're using the "Wait for time" helper in email sequences. Furthermore, you can define working hours here, so your emails can be sent at a specific time of the day.

To avoid sending emails on weekends, simply go to the 'Send an Email' step and check the 'Only send emails on weekdays' option.

With these options, you can choose what happens in case there's a duplicate found within the workflow:

You can set up your own Duplicate detection rules based on different fields in Settings - Duplicate detection.

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